Privacy Policy
Last Updated: September 15, 2024
At Laminar Copilot (the "Company," "we," or "us"), we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, share, store, protect, and disclose your personal and usage information when you use our services, including our website (https://laminarcopilot.com) and Google Chrome extension. By using our services, you agree to this Privacy Policy. If you do not accept its terms, please discontinue using our services.
Information We Collect
We collect your information for various purposes, including account registration, service management, communication, preventing illegal activities, and enforcing our Terms of Use. The types of information we collect include:
1. Profile Information
- Personal information you provide when registering, such as name, date of birth, email address, phone number, and residential address.
2. Financial Information
- Transaction history, credit card details, and other billing information.
3. Employment Information
- Information about your job position, shifts worked, and scheduled.
4. Geolocation Information
- Location data if you clock in/out of shifts using a mobile device.
5. Usage and Activity Information
- Information on how you access and use our services, including usernames, passwords, and records of communications. More information on network logs usage refer below.
6. Your Content
- Content submitted through our services, such as any information you create or submit.
7. Support Information
- Information you provide when contacting support, including contact information, issue summaries, documents, images, and recordings.
Network Logs via Chrome Extension
If you use our Chrome extension, we collect technical data, including network logs, through the Chrome Debugger API. The network logs collected include:
- Data Collection Purpose: Synchronizing records and facilitating seamless data transfer between services or web applications. The data is transmitted to our servers to support these functionalities.
- Privacy Assurance: The collected network logs are used solely for these purposes and are not rented or sold in a personally identifiable form to anyone.
User Profile
User profile information (e.g., name, location, uploaded content) is private and for your personal use within the services. It is not shared with or displayed to other users unless you explicitly specify otherwise. Messages, comments, or other shared content are visible only to you or others as per your settings.
Disclosure to Government Bodies
We may disclose your personal and usage information in response to legal requests such as subpoenas, court orders, or government demands. We will notify you via email if your information is subject to such a request. Communications sent to your email address will be considered communicated to you.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal obligations, dispute resolution, and enforcement of our agreements and policies.
How We Protect Your Information
We take your privacy and security seriously and follow generally accepted standards to protect the personal and usage information you submit to us. While no service can guarantee complete security, we employ administrative, technical, and physical safeguards, including firewalls, encryption, and intrusion detection systems, to protect your information from unauthorized access or use.
International Data Use
If you access our services from outside the United States, your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to the transfer and processing of your data in the U.S., governed by U.S. privacy laws, which may differ from those of your country.
Payments
We use third-party payment processors, such as GoCardless, for handling payments. Your payment card details are provided directly to the processors and are not stored by us. These third-party services comply with PCI-DSS standards, ensuring secure handling of payment information. You can view GoCardless's Privacy Policy here: https://gocardless.com/privacy/.
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